Xerographic Solutions Ltd Privacy Statement
This privacy statement covers the websites and applications of Xerographic Solutions Ltd (“Xerographic Solutions” or “we”) that include a link to this statement. This privacy statement also applies to Xerographic Solutions’s marketing and advertising practices where and when it is referenced. It is meant to inform you about our collection and use of your personal data.
Personal Data We Collect
You may choose to give us personal data to allow us to communicate with you, process your orders, provide you with services, or for employment consideration. Data we collect depends on the context of your interactions with Xerographic Solutions, the choices you make, including your privacy settings, and the products and features you choose. The personal data we collect can include the following:
Name and Contact Data. Your first and last name, email address, postal address, phone number and other similar contact data in order to communicate with you, process orders or provide you with products or services. We may also collect your employer name, if you are procuring products or services on behalf of an organization, and information related to your prior purchases and online buying preferences. Some forms may ask for your customer number or product details such as a serial number.
Credentials. Passwords, password hints and similar security information used for authentication and account access.
Demographic Data. Data about you such as your country of residence and preferred language.
Payment Data. Data necessary to process your payment if you make purchases, such as your credit card number and the security code associated with your payment card.
Location Data. We may collect data about your location, which can be either precise or imprecise. Precise location data can be Global Navigation Satellite System (GNSS) data (e.g. GPS), as well as data identifying nearby cell towers and Wi-Fi hotspots, that we collect when you enable location-based products or features. Imprecise location data includes, for example, a location derived from your device or data that indicates where you are located with less precision, such as a city or postal code.
Social Media Data. We may provide social media features that enable you to share information with your social networks. Your use of these features may result in the collection or sharing of information about you by the social networking site. Please review the privacy policies and settings of social networks you use to understand their practices.
Job Applications/CVs/Resumes. Information on job applications/CVs/resumes which you provide to us if you submit a job application to Xerox either directly or indirectly. You acknowledge that your application may include sensitive personal data. Xerographic Solutions uses this information in order to evaluate your application and perform related employment activities.
They can include:
Social networks when you grant permission to a Xerographic Solutions product to access your data on one or more networks;
Designated entities within your business or enterprise (such as a member of your IT department) in the course of providing services to you;
Fraud prevention agencies or credit reporting agencies in connection with credit determinations;
and Publicly available sources such as open government databases or other data in the public domain.
How We Use Personal Data
We collect and process personal data with your consent, as required by law, or as necessary to fulfill the legitimate interests of Xerographic Solutions, including to: (i) provide you with products and services; (ii) manage, administer and operate our business; (iii) meet our contractual and legal obligations; (iv) carry out direct marketing; (v) prevent fraud; and (vi) protect the security of our systems and our customers.
We will never pass your personal data to anyone outside of Xerographic Solutions and our contracted partners without your explicit permission, except under the following exceptional conditions
To conform to legal requirements or comply with legal process under UK or EU law when demanded by a regulatory authority, if we believe in good faith that such action is necessary to:
protect the rights or property of Xerographic Solutions or other Xerographic Solutions companies;
prevent a crime or protect national security;
protect the personal safety of website users or the public
Where We Process and Store Personal Data
Personal data collected by Xerographic Solutions may be transferred to, stored and processed in your region, Cyprus, or any other country in which Xerographic Solutions or its subsidiaries, affiliates, sub-contractors, agents or partners maintain facilities. Our subsidiaries, affiliates, sub-contractors, agents and partners are required by contract to safeguard any personal data they receive from us and are prohibited from using the personal data for any purpose other than to perform the services as instructed by Xerographic Solutions. We also take steps to provide adequate protection for any transfers of your personal data in accordance with applicable law.
Period of Storage
Xerographic Solutions retains personal data for as long as necessary to provide the products and fulfill the services and transactions you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Actual retention periods can vary. The criteria used to determine the retention periods include: (i) how long personal data is needed to provide our products or operate our business; (ii) whether the personal data is of a sensitive type; and (iii) whether Xerox is subject to a legal, contractual or similar obligation to retain the data.
Your Rights Regarding Personal Data
You have choices about the data we collect. When you are asked to provide personal data, you may decline. However if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.
If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;
Where applicable, you have a right to request from us, (i) access to and receipt of personal data, (ii) transfer of personal data, and (iii) rectification or deletion of your personal data;
You may also have a right to object to or restrict the processing of your personal data;
You have the right to object to direct marketing; and
You have a right to file a complaint with a regulator or data protection authority.
You may contact Xerographic Solutions to check the accuracy of your personal data or to request that your information be updated or deleted by writing to [email protected]. Please indicate “Access” in the subject line and let us know the details of your request in the body of the message. You may also contact us at +357 22-671211. Xerographic Solutions reserves the right to confirm your identity and to modify the scope and number of requests. In certain cases, your request may be denied on the basis of a legitimate exception or where we are legally prevented from honoring such request.
Security of Personal Data
Xerographic Solutions is committed to protecting the security of your personal data and maintains strict access control over it. We utilize reasonable and appropriate physical, technical and administrative procedures to safeguard personal information we collect and process. Only authorized Xerographic Solutions personnel, and those of our subsidiaries, affiliates, agents, and partners are allowed to handle information submitted to Xerox.
Xerographic Solutions websites store personal data in password-protected environments on servers that are subject to Xerographic Solutions’s information security policies, standards, and procedures. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit sensitive personal data such as a password over the Internet, we protect it through the use of encryption.
Our Agents and Partners Protect Personal Data
When you provide personal data to Xerographic Solutions, it may be necessary to transfer personal data to our subsidiaries, affiliates, agents or partners, who then fulfill the orders or provide the services. Xerographic Solutions requires that its subsidiaries, affiliates, agents and partners handle personal data with the same concern for personal data privacy as Xerographic Solutions.
Cookies, Web Beacons and Privacy Choices
What is a Cookie?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work efficiently, as well as to provide information to the owners of the site. Cookies are useful because they allow a website to recognize your device, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.
The cookie information that Xerographic Solutions collects helps us track the number of visitors to our websites over time and determine whether these were new or repeat visits.
What is a Web Beacon?
A web beacon is an electronic image that can be used to recognize a cookie on your computer or other device when you view a web page or email.
How Does Xerographic Solutions Use Web Beacons?
Xerographic Solutions and our third party advertising partners may use web beacons on our websites, in our emails, and in our advertisements on other websites to measure the effectiveness of our websites and our advertising. For example, web beacons may count the number of individuals who visit our websites from a particular advertisement or the number of individuals who open or act upon an email message.
Can I Block Cookies and Web Beacons?
Links to Non- Xerographic Solutions Websites.
Privacy Choices: How Does Xerographic Solutions Use Interest-Based Advertising?
What Information Do Xerographic Solutions Websites Collect for Interest-Based Advertising?
Xerographic Solutions may send commercial email to you advertising our products and services. You can also subscribe to various product and service-specific communications on our websites. You may mail us an unsubscribe request to:
Marketing Privacy Preferences
Xerographic Solutions Ltd
Nicosia Head office
5, Michael Karaoli Street
P.O. Box 25701, 1095, Nicosia
This unsubscribe option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, software updates, or other administrative and transactional notices, the primary purpose of which is not promotional in nature.
Contact Xerographic Solutions
If you have questions about Xerographic Solutions products or services, call us at +357 22-671211.
Xerographic Solutions reserves the right to make changes to this statement. If we make changes, we will revise this privacy statement to reflect such changes and revise the effective date of the statement.
Statement Effective Date: April 09, 2021.
What Was Revised in this Update?
This privacy statement has been updated to reflect changes to address European data protection regulation.