FAQ

FAQ

When can I expect delivery?

Most of our products are available for delivery within 1 – 5 business days of your order being placed (excluding public holidays), provided it is in stock.
To find out the expected delivery of a product, or if a product is out of stock and unavailable for delivery, please check the product details page before you place your order.

How much does delivery cost?

Free delivery across Cyprus on orders over €50 (ex VAT).
For orders under €50 (ex VAT) , you will be charged an additional €5

Do you deliver outside Cyprus?

Unfortunately, we are unable to deliver outside Cyprus.

What time/day will my order be delivered?

Products will be delivered by a courier Monday to Friday, between 8:00 am and 5:00pm. Unfortunately, you are unable to request a specific delivery time.
The courier will get in touch to arrange the delivery time/day.

What payment methods do you accept?

We currently accept only PayPal payments.

How can I receive a VAT invoice?

Invoices will be emailed to your registered email address.

What is your returns policy?

We will refund an item or order if you are not completely satisfied with it provided it is returned to us in its original, unopened packaging with all the accessories and instructions. To return an item, you will need to contact us within 14 days of receiving the item.

Cartridge/Toner Recycling

We offer a cartridge/toner recycling scheme, you can contact us to arrange collection of your cartridge/toner.

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